SNAP Outreach

The Supplemental Nutrition Assistance Program (SNAP), previously known as Food Stamps, provides supplemental food benefits for qualifying Hawai’i residents. SNAP is a federally funded program administered by the State of Hawai’i Department of Human Services (DHS). The Food Basket is contracted by DHS to provide eligibility prescreening, application assistance, limited case assistance, and additional resources.

Useful resources including SNAP eligibility guidelines, SNAP application options, and additional information can be found by clicking the button below.

Our SNAP Outreach Team

Our SNAP Outreach Specialists are trained by DHS to assist clients through the application process in a fair and confidential manner.

Why SNAP Outreach?

The recent economic downturn following the COVID-19 pandemic and the rising cost of food highlights the necessity of SNAP and its potential to support Hawai’i families in need. SNAP benefits are a vital resource in the fight against hunger and have the power to countless families by expanding their monthly food budgets.

About 1 in 3 SNAP-eligible households in Hawai’i are not receiving the benefits they are entitled to. There are a few explanations for the underutilization of SNAP, including the lack of awareness, lack of time, uncertainty, and stigma. The Food Basket’s SNAP Outreach Team strives to tackle existing barriers and connect disadvantaged Hawai’i residents with the services they deserve. Our SNAP Outreach Specialists are available to answer your SNAP-related questions and can provide step-by-step guidance through the SNAP application and renewal process.

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English.  Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:

1. mail:
   Food and Nutrition Service, USDA
   1320 Braddock Place, Room 334
   Alexandria, VA 22314; or

2. fax:
   (833) 256-1665 or (202) 690-7442; or

3. email:
   FNSCIVILRIGHTSCOMPLAINTS@usda.gov